We appreciate that you have decided to visit us. We want your experience on our website to be the best possible.


To access our services, you declare that you are of legal age and have sufficient legal capacity to use our services in accordance with your national law. Accessing and navigating the website or using its services implies the express and full acceptance of each of these General Conditions, including both the Specific Conditions set for certain promotions, as well as the Privacy and Cookies Policies related to the current regulations on Personal Data Protection. Please read them carefully to understand what type of data is collected through our website, for what purposes, and what rights are related to it.


Legal Information

In compliance with the Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the identifying data of the owner of the website are:


Calle Maldonado, No. 55

28009 Madrid


Registered in the Spanish commercial register in volume 743, page 227.


Accessing the website implies the User’s express acceptance of these General Conditions of Use, which may be totally or partially modified or replaced by the owner at any time without prior notice. We recommend that you check these conditions from time to time for possible modifications, which will be published in the same section.


General Conditions of Use

The following General Conditions regulate the use and access to the website, aiming to establish guidelines for its proper use and behavior. ALTPACK SOLUTIONS, S.L. provides users with information about the use, services, and content hosted on the website. Through it, the User has access to information about specific products and services, tools, and applications.


Data and information about products or services, prices, characteristics, or other relevant data offered through the website are provided and updated by suppliers and third-party companies. ALTPACK SOLUTIONS, S.L. is not responsible for such data and information and assumes no obligation regarding them.


The User agrees to make appropriate use of the accessible content, services, applications, and tools, complying with the law and these General Conditions of Use, and, if applicable, with the Specific Conditions established for access to certain services and applications, always respecting other users.


In case of total and/or partial non-compliance by the User with these General Conditions of Use, ALTPACK SOLUTIONS, S.L. reserves the right to deny access to the website without prior notice to the User.


General User Obligations

By accepting these General Conditions of Use, the User expressly agrees to:

Not take any action intended to harm, block, damage, disable, overload, temporarily or permanently, the functionalities, tools, content, and/or the infrastructure of the website, preventing its normal use.

Safeguard and maintain the confidentiality of the access keys associated with their username, being responsible for the use of such personal and non-transferable access keys by third parties.

Not introduce or perform injurious or defamatory content, both about other Users and third-party companies unrelated to ALTPACK SOLUTIONS, S.L.

Not use any of the materials and information contained on this website for illegal and/or expressly prohibited purposes in these General Conditions of Use, as well as in the specific conditions, if any, established for certain applications and/or utilities, contrary to the rights and interests of ALTPACK SOLUTIONS, S.L., its users, and/or third parties.

Not offer or distribute products and services, nor carry out unsolicited advertising or commercial communications to other Users and visitors of ALTPACK SOLUTIONS, S.L.

The User will be responsible for all damages of any kind that ALTPACK SOLUTIONS, S.L. or any third party may suffer as a result of the User’s breach of any obligations under these “General Conditions of Use” or the law regarding access and/or use of the website.


Intellectual and Industrial Property

The website, the pages it comprises, and the information or elements contained in them (including texts, documents, photographs, drawings, graphic representations, owned by ALTPACK SOLUTIONS, S.L. or authorized by third parties for its use, among others), as well as logos, trademarks, trade names, or other distinctive signs, are protected by intellectual and/or industrial property rights, of which ALTPACK SOLUTIONS, S.L. is the owner or holds authorization for their use and public communication from the legitimate owners.


The User agrees to use the contents diligently and correctly, in accordance with the law, morality, and public order. ALTPACK SOLUTIONS, S.L. authorizes the User to view the information contained on this website and to make private reproductions (simple activity of downloading and storing on their computer systems), as long as the elements are intended solely for personal use. In no case does this imply authorization or a license on the property rights of ALTPACK SOLUTIONS, S.L. or the legitimate owners thereof.


The User is not authorized to distribute, modify, assign, or publicly communicate the information contained on this website in any form and for any purpose.



Connections and links to third-party websites or pages have been established solely for the User’s utility. ALTPACK SOLUTIONS, S.L. is not, in any case, responsible for them or their content.

ALTPACK SOLUTIONS, S.L. assumes no responsibility derived from the existence of links between the content of this site and content located outside it or any other mention of content external to this site. Such links or mentions are exclusively informative and, in no case, imply support, approval, marketing, or any relationship between ALTPACK SOLUTIONS, S.L. and the persons or entities that are authors and/or managers of such content or owners of the sites where they are located.


To create links to the website, the express and written authorization of the portal owners will be necessary.



ALTPACK SOLUTIONS, S.L. does not guarantee continuous access, nor the correct visualization, download, or usefulness of the elements and information contained on the portal pages, which may be impeded, hindered, or interrupted by factors or circumstances beyond its control or unrelated to its will, nor those caused by the existence of computer viruses on the Internet.

ALTPACK SOLUTIONS, S.L. assumes no responsibility for damages, losses, claims, or expenses caused by:

(i) Interference, interruptions, failures, omissions, delays, blocks, or disconnections caused by errors in telecommunications lines and networks or any other cause beyond the control of ALTPACK SOLUTIONS, S.L.

(ii) Illegitimate intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any others;

(iii) Improper or inadequate use of the ALTPACK SOLUTIONS, S.L. website.

(iv) Security or navigation errors caused by a malfunction of the browser or the use of outdated versions.


ALTPACK SOLUTIONS, S.L. is not responsible and will not respond in any case to users and third parties for acts of any third party unrelated to ALTPACK SOLUTIONS, S.L. that involve or may involve acts of unfair competition and illicit advertising or the infringement of intellectual and industrial property rights, business secrets, contractual commitments of any kind, rights to honor, personal and family privacy, and image rights, property rights, and any other nature belonging to a third party due to the transmission, dissemination, storage, availability, reception, obtaining, or access to the contents.


Protection of Personal Data

You will find the entire policy for the processing of personal data in the Privacy Policy, which is an integral part of these General Conditions but, for simplicity, has been placed in a separate document: Privacy Policy.



This Legal Notice and its terms and conditions will be governed and interpreted in accordance with Spanish law. The user, by merely accessing the website or obtaining the status of a registered user, irrevocably consents that the default competent courts may have jurisdiction over any judicial action arising from or related to these conditions or their use of this Site or navigation thereof.


If any clause or section of these General Conditions, which is not of an essential nature for its existence, is declared null or unenforceable, the validity of the remaining clauses will not be affected.