Privacy Policy - Altec Packaging

The Privacy Policy is part of the General Conditions that govern this website.

Who is responsible for processing your data?

Responsible: ALTPACK SOLUTIONS, S.L.

Address: Maldonado Street 55, Postal Code: 28009, Madrid.

info@altec.com.es

You can contact us in any way to communicate with us.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of the modifications.

If you are part of any of the following groups, check the information below:

WEBSITE OR EMAIL CONTACTS

What data do we collect through the Website?

We may process your IP, the operating system or browser you use, and even the duration of your visit, anonymously. If you provide data in the contact form, you will identify yourself to be able to contact you, if necessary.

For what purposes will we process your personal data?

Answer your queries, requests, or petitions.
Manage the requested service, respond to your request, or process your petition.
Electronic information regarding your request.
Commercial or event information through electronic means, with express authorization.
Perform analysis and improvements on the website, our products, and services. Improve our business strategy.

What is the legitimacy for processing your data?

The acceptance and consent of the interested party, granted through a voluntary action. In cases where filling out a form and clicking the “send” button is necessary to make a request, doing so implies that you have been informed and have expressly given your consent to the content of the clause attached to that form or acceptance of the privacy policy. All our forms have the symbol * in mandatory data. If you do not provide those fields or do not check the acceptance of the privacy policy checkbox, the information will not be allowed to be sent.

How long will we keep personal data?

Until the revocation of the granted consent.

CLIENTS

For what purposes will we process your personal data?

Preparation and follow-up of the budget through communications between both parties.
Electronic information regarding your request.
Commercial or event information through electronic means, with express authorization.
Manage administrative, communication, and logistics services performed by the Controller.
Invoicing and declaration of the relevant taxes.
Conduct the corresponding transactions.
Control and recovery management.

What is the legitimacy for processing your data?

The existence of a contractual relationship between the parties. The processing is necessary for the execution of a contract in which the interested party is a party or for the application at the request of the interested party of pre-contractual measures.

How long will we keep personal data?

During the validity of the relationships between the parties and for the prescription periods derived from them.

SUPPLIERS

For what purposes will we process your personal data?

Electronic information regarding your request.
Commercial or event information through electronic means, with express authorization.
Manage administrative, communication, and logistics services performed by the Controller.
Invoicing.
Conduct the corresponding transactions.
Invoicing and declaration of the relevant taxes.
Control and recovery management.

What is the legitimacy for processing your data?

The legal basis is the acceptance of a contractual relationship, or alternatively, your consent when contacting us or offering us your products through any means.

How long will we keep personal data?

During the validity of the relationships between the parties and for the prescription periods derived from them.

JOB APPLICANTS

For what purposes will we process your personal data?

Organization of selection processes for hiring employees.
Schedule job interviews and evaluate your application.
With your consent, we may share it with collaborating or affiliated companies solely to help you find employment.
If you check the privacy policy acceptance checkbox, you give us your consent to share your job application with the entities that make up the group of companies for the purpose of including you in their personnel selection processes.

Also, we inform you that after one year from receiving your CV, we will proceed to its secure destruction.

What is the legitimacy for processing your data?

The legal basis is your unequivocal consent when sending us your CV.

How long will we keep personal data?

For a minimum period of 1 year or until the revocation of the granted consent.

Do we include personal data of third parties?

No, as a general rule, we only process the data provided by the owners. If you provide us with data of third parties, you must inform and request their consent from those individuals beforehand, or otherwise exempt us from any responsibility for not complying with this requirement.

And data of minors?

We do not process data of individuals under 14 years of age. Therefore, refrain from providing them if you are not of that age or, in that case, providing data of third parties who do not have said age. ALTPACK SOLUTIONS, S.L. disclaims any responsibility for non-compliance with this provision.

Will we communicate electronically?

Communications will only be made to manage your request if it is one of the contact methods you have provided.
If we make commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent loss, misuse, alteration, unauthorized access, and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial entities for the collection of the service provided or product acquired, as well as to the processors necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or will be processed in its environment, always with the maximum security. When we order it, the web development and maintenance company, web hosting, will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as we do.

What Rights do you have?

To know if we are processing your data or not.
To access your personal data.
To request the rectification of your data if they are inaccurate.
To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
To request the limitation of the processing of your data, in some cases, in which case they will only be kept in accordance with current regulations.
To port your data, which will be provided in a structured, common, or machine-readable format. If you prefer, we can send them to the new responsible party that you designate. It is only valid in certain cases.
To file a complaint with the Spanish Data Protection Agency or competent supervisory authority if you believe that we have not served you correctly.
To revoke the consent for any treatment for which you have consented, at any time.

If you modify any data, we appreciate that you inform us to keep them updated.

Do you want a form for exercising Rights?

We have forms for exercising your rights, ask us for them by email, or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
These forms must be signed electronically or accompanied by a photocopy of your ID.
If you are represented by someone, you must attach a copy of their ID, or they must sign it with their electronic signature.
The forms can be submitted in person, sent by mail, or by email to the address of the Controller at the beginning of this text.

How long does it take to answer the Rights Exercise?

It depends on the right, but at most within one month from your request, and two months if the matter is very complex, and we notify you that we need more time.

Do we process cookies?

If we use types of cookies other than necessary ones, you can consult the cookie policy at the corresponding link from the beginning of our website.

How long will we keep your personal data?

Personal data will be kept as long as you remain linked to us.
Once you unlink, the personal data processed for each purpose will be maintained for the periods legally provided, including the period in which a judge or court may require them considering the prescription period for judicial actions.
The processed data will be kept as long as the legal deadlines mentioned above expire, if there is a legal obligation to maintain, or if there is no legal deadline, until the interested party requests their deletion or revokes the consent granted.
We will keep all information and communications related to your purchase or the provision of our service while the guarantees of the products or services last, to attend to possible claims.